Shipping Policy
We want your shipping experience to be smooth and satisfactory. If you have any questions regarding our shipping policies or procedures, please contact us.
Shipping Fee
Please note that shipping costs may vary depending on the destination, and it's important to check the estimate at the checkout page for an accurate amount. We strive to offer the most competitive rates by partnering with reliable couriers, and we charge a minimum amount for shipping. Additionally, for orders equivalent to or exceeding 3000 USD, we provide free shipping as a token of appreciation for your valued purchase.
Shipping Areas
Our shipping services extend to various regions, including Australia, Canada, European Union countries, Jordan, Mexico, Qatar, Saudi Arabia, United Arab Emirates, United Kingdom, and the United States. We are pleased to deliver our products to these destinations and offer a seamless shipping experience to our valued customers.
If we cannot deliver to your area, please check here to purchase on other platforms. We are actively working to expand our reach and will soon support your region. Thank you for your understanding and patience.
Shipping Time
Our shipping times are designed to ensure you receive your order promptly. We strive to deliver to all destinations mentioned on this page within a timeframe of 7 to 14 days. Please note that actual delivery times may vary depending on your location, and you can find more specific estimates at the checkout page. We are committed to providing a timely and efficient shipping experience for our valued customers.
Cancel or Change An Order
If you would like to change or cancel an order please contact us as soon as you can. We will attempt to accommodate order changes to the extent possible prior to shipping confirmation. Some changes will result in a shipping delay. We are unable to accommodate changes or cancellations on special order requests and/or orders that have already shipped. If your order has already shipped, please contact us to set up a merchandise return once you have received the shipment.
Freebie Terms & Conditions
Freebies are not for resale and will not be replaced if lost or stolen.
Freebies are provided on an “as is” basis (with its present look or condition), without further warranty or any kind. Including but limited to, lost, misplaced, destroyed or stolen free gifts once they are claimed and these gifts are not redeemable for cash and cannot be transferred or exchanged.
Exclusions of Liability
* Please note that the above shipping policy is only valid for products purchased on itedel.com.
Contact Information
Company Name：Newmillex LLC
Company Address：8 The Green STE R, Dover, 19901 Delaware, USA